Privacy Policy & Health Data Protection

1. Commitment to Clinical Confidentiality

Elyvon Super Speciality Hospital & Research Institute (“Elyvon”, “we”, “us”) is committed to preserving the confidentiality, integrity, and security of all personal health information (PHI) and medical diagnostic records entrusted to us by patients, families, and referring physicians.

2. Information We Collect

When utilizing our appointment scheduling portal, digital second opinion service, or outpatient registration desks, we collect:

• Patient identifying details (Full Name, Date of Birth, Gender, Contact Address, Government Identification).
• Clinical diagnostics (Medical history, pathology records, radiology films, surgical reports).
• Insurance and financial data for cashless third-party administrator (TPA) claims processing.

3. Purpose & Use of Medical Information

Your health information is strictly utilized to provide multidisciplinary medical consultations, conduct diagnostic investigations, facilitate surgical procedures, and fulfill mandatory public health reporting regulations.

4. Data Encryption & Security Standards

All digital consultation requests, uploaded radiology reports, and lab findings are transmitted across 256-bit TLS encrypted channels and stored in certified electronic health record (EHR) repositories with granular role-based clinical access.

5. Contacting the Data Protection Officer

For queries or to exercise patient record rights, please contact our Data Governance Officer at privacy@elyvonhospitals.com or write to Elyvon Super Speciality Hospital, Road No. 36, Jubilee Enclave, Hyderabad.